Help Portal

Frequently Asked Questions


  • How realistic will my document look?

    Your document will be as realistic as legally allowed. Our team has spent years collecting authentic documents, studying their formats, and generating layouts to ensure our diplomas and transcripts resemble those from genuine high schools and colleges. We have received numerous rave reviews and back all our work with an exceptional 90-day satisfaction guarantee, a level of confidence rarely seen elsewhere. If we weren't confident you'd love our work, we wouldn't stand by it with such certainty.

  • How do I know this site isn't a scam?

    We understand the concerns surrounding this industry's reputation, given its unfortunate history of scams. Earning trust in such an environment isn't easy. That's why we offer a risk-free money-back guarantee to reassure you. If, for any reason, we can't meet your expectations, we'll cancel your order without any questions asked. So, when you choose us, rest assured that your satisfaction is our priority. Place your order today, request a sample if you wish, and know that you're in good hands.

  • Can I customize the design and content of my document?

    Certainly! We maintain a library of various diploma and certificate layouts to accommodate your customization needs. Providing basic information like names and dates suffices for most orders. If you have concerns about the final document, you can request a sample during the ordering process. Additionally, our designer is available to address any specific preferences you may have.

  • Is it legal to purchase fake diplomas and transcripts?

    While it's essential to clarify the term 'fake' in this context, it's illegal to obtain fraudulent documents from diploma or degree mills that falsely verify education. Diploma Company strictly adheres to legal standards and does not offer such documents. When ordering from us, you must agree to our terms and policies, which stipulate that our services are solely for novelty and personal replacement purposes, not for replacing official documents at the request of a school or employer. It's crucial to understand that Diploma Company is not an accredited educational institution, and our documents hold no intrinsic value beyond personal enjoyment. Regarding the legal implications of using a custom document from Diploma Company, it hinges on your actions. While purchasing a novelty educational document for display purposes is generally harmless, it's essential to research and comprehend the legal considerations and regulations in your jurisdiction. Diploma Company cannot offer legal advice, so it's your responsibility to conduct due diligence and comply with local laws and regulations. We encourage you to use our documents responsibly and respect their purpose. We trust that as a responsible individual, you will understand and abide by our policies. If you have any questions or concerns, please feel free to contact us for further clarification.

  • What if I can't find what I want on your website?

    If you can't find the document you need on our website, fret not! We offer a wide range of custom printing services beyond what's listed online. Just reach out to us with your requirements, and we'll be happy to assist you. While we can't guarantee fulfillment of every request due to regulations or other constraints, we're committed to exploring options and finding solutions tailored to your needs.

  • How much do your services cost?

    The cost of all diploma and transcript services is listed on our website. Additional fees may include extra copies, upgraded printing techniques, and any fees for shipping or delivery. The total price is clearly displayed in your shopping cart before submitting a payment.

  • Can I see a sample of my order before I order it?

    While we don't provide samples before payment due to liability reasons, you can request a free proof of our work after placing your order. This allows you to review the designer's work and approve it before final printing. Simply select the option to request a sample on the order form. Although this service is free, it may add an extra day to the shipping process.

  • What equipment is used to make these?

    We operate a professional print shop equipped with a variety of machinery tailored to different diploma types. The specific equipment used for your diploma production depends on its type. For example, some diplomas may utilize electrostatic digital printing, while others may use offset print techniques or thermal DOD. Each document is unique and requires specific equipment. At Diploma Company, we ensure to use the most appropriate tools for your particular document request.

  • How long does it take to receive my order?

    All orders placed before 3PM Eastern Daylight will ship out of our shop that day. When they leave they are shipped with your preferred shipping method. Potential delays may include special requests, the request for revisions during the proofing process, or acts of nature,

Glossary of Terms


  • Diploma: Formal document awarded by an educational institution upon completion of a program of study.
  • Degree: Academic title conferred upon completion of a specific program of study, typically at the undergraduate or graduate level.
  • Date of Graduation: The date on which a student officially completes all requirements for a degree and is awarded the diploma.
  • Date of Passing: The date on which a student completes all requirements for a course or program and is considered to have successfully passed.
  • Major: Primary field of study chosen by a student, leading to specialized knowledge and skills in a particular area.
  • Minor: Secondary field of study chosen by a student, providing additional expertise alongside the major.
  • GPA: Grade Point Average, a numerical representation of a student's academic performance, calculated by averaging the grades received in all courses.
  • Honors: Distinctions awarded to students for outstanding academic achievement, often based on GPA or other criteria.
  • Graduate: A student who has completed all requirements for a degree and has been awarded the diploma.
  • Undergraduate: A student pursuing a bachelor's degree or other first degree, typically after completing secondary education.