Shipping & Delivery Details : Diploma Company
Time to Make Your Order Plus Time to Ship Determines How Long it Takes To Get Your Package From Us!
How Long Before My Order Ships?
- No Proof with Order. If you did not request a proof this speeds up the process. Any order placed before our 2pm EDT (Monday through Friday cutoff will leave our production facility that day.
- I got a proof or sample. If you requested a sample of your order, this typically delays delivery an extra 1-2 days, although we do work hard to get out proofs as fast as we can. The process takes time as we wait for you to approve our work.
Other delays may include requests for special paper to be used, custom parts needed for special requested seals, etc.
Shipping Methods and Fees
How do I Choose My Shipping Method?
When you check out after adding an item to your cart, the cart will collect your shipping address. This address is used to determine available shipping methods. Choose the method that best suits your needs.
How Will You Protect My Document During Transit?
All of our documents are sent in flat unmarked packaging sleeves with reinforced corners to protect it during transit. This type of packaging is how must schools sent diplomas to students. Your package from us will not mention our website or anything about "diplomas" or "transcripts" being inside of it! We respect your privacy and proudly offer 100% anonymous packaging!
How Will I Know My Package Has Shipped?
Tracking numbers are electronically generated and emailed to our customers, once their package is scanned by a delivery driver. Please keep in mind that tracking numbers may not be active and can not be tracked right away. Sometimes it can take a few hours of movement of your package to update online. It is not uncommon for customers to get their package before tracking details are updated through the courier's website.